Return Policy
Can I return a part?
Yes! If you’re not 100% satisfied with your purchase, you may return it within 30 days. However, the product must be in resaleable condition, and you’ll need to request a return authorization number first, and follow these steps:
- Contact us for a return authorization number.
- Ship the part back in its original packaging with a copy of the invoice.
- Insure your return package to protect against loss or damage—Smart Racing Products is not responsible for missing or damaged returns.
- Our team will inspect the product. If everything looks fine, we'll issue a refund to the original payment method.
Can I exchange a part?
Yes! If you’re not 100% satisfied with your purchase, you may return it within 30 days. However, the product must be in resaleable condition. Please follow the return procedure above.
How do I return or exchange an item?
You may return it within 30 days. However, the product must be in resaleable condition, and you’ll need to request a return authorization number first, and follow these steps:
- Contact us for a return authorization number.
- Ship the part back in its original packaging with a copy of the invoice.
- Insure your return package to protect against loss or damage—Smart Racing Products is not responsible for missing or damaged returns.
- Our team will inspect the product. If everything looks fine, we'll issue a refund to the original payment method.
What if you sent me the wrong part?
We’ll fix it! Contact us, and we’ll send you the correct part ASAP.
What if I ordered the wrong part?
Mistakes happen! As long as the part is unused and in its original packaging, we’ll accept the return. Just request a return authorization first.
How long do I have to return or exchange a part?
You have 30 days from the purchase date.
Can I return or exchange a part for any reason?
If you’re not 100% satisfied with your purchase, you may return it within 30 days.
Are there certain parts I can’t return?
Yes. We cannot accept returns on:
- Used or installed parts
- Electronic parts (varies by item—contact us to check)
- Special orders
Do I have to pay any restocking fees?
No, Smart Racing Products does not charge a restocking fee.
Do I have to pay for return shipping?
Yes, return shipping costs are your responsibility.
How long will it take to receive my refund?
Refunds are typically processed within 5-10 business days after we receive your return.
What if the part is defective or damaged?
If you believe the item arrived defective, please contact us to discuss a warranty. If your order arrives damaged, contact us immediately with photos, file a claim with the carrier, and we may be able to assist with a resolution.
What if my return never arrives? Do I still get a refund?
No. This is why we strongly recommend insuring your return shipment.
What if someone else bought the part for me and I want to return or exchange it?
We can’t issue a refund to anyone but the original purchaser. However, we may be able to offer an exchange - contact us to discuss.
